The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 528 |
| Houston, TX | 394 |
| Denver, CO | 273 |
| Washington, D.C., DC | 261 |
| Seattle, WA | 246 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 229 |
| San Francisco, CA | 147 |
| Sacramento, CA | 146 |
| Orlando, FL | 143 |
| Indianapolis, IN | 137 |
| Boston, MA | 129 |
| Miami, FL | 127 |
| Portland, OR | 117 |
| Detroit, MI | 112 |
| Brooklyn, NY | 108 |
| Minneapolis, MN | 103 |
| Littleton, CO | 103 |
| Oakland, CA | 95 |
| Jacksonville, FL | 93 |
| Pittsburgh, PA | 84 |
| Salt Lake City, UT | 81 |
| Baltimore, MD | 78 |
| New York City, NY | 72 |
| San Jose, CA | 62 |
| Tampa, FL | 61 |
| Tacoma, WA | 44 |
| Knoxville, TN | 43 |
| Reno, NV | 41 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Steve (@M91_GunMan) reported @UmaNimet @Xfinity Yeah that's their responsibility they need to find out what the issue is.
- The Sensible American (@TheSensibleAme2) reported
@JmBd19855 @KristiFitz @XfinitySupport The outage started at roughly 7am in Illinois, also you clearly don't realize in most parts of the country Comcast is basically your only option. Also ISPs have a service that pings modems to ensure they're connected so all they'd have to do is see how many pings failed
- Xfinity Support (@XfinitySupport) reported
@dreif689 Sorry to hear about the trouble with your husband's phone. We're unable to access your XFINITY Mobile service here so I'd recommend reaching back out to our XFINITY Mobile team. Just send a text to (888) 936-4968 and you'll be connected to someone who can help right away. -Brian
- Mido (@LoLMidorima) reported
@MissGinaDarling I will never be a comcast supporter again. AT&T Fiber 4 life.
- Bert JW Regeer (@bertjwregeer) reported
@telecon I actually have no idea what service was down... but I guess ;-)I was more stating that there is likely a lot more IPv6 users than most people expect since the routers ISP's have been bundling with their service have been IPv6 enabled for a while now!Comcast is HUGE.
- nanders (@nandershere) reported
@Xfinity @MyHeartAmerica What was the root cause and are credits being given for the amount of time the service was out?
- Matt Malesky (@mattcheston) reported
getting fast internet in the united states still infuriating. one residential block outside the glorious centurylink fiber service area. no comcast gigabit pro available.
- Mark (@Mark10521791) reported
@XfinitySupport All of my xfinity services are down,they have been down since around 10pm last night.when I checked you outage status through your website it stated there was an outage in my area and that the issue would be resolved by 2:50 am.well it's now 3:48 am and still nothing at all.
- t 🦋 (@t_tyiaa) reported
I hate Comcast so bad 🙄🙄 wake up every morning to the cable and internet not working 😒
- BradLee (@BradfordLee87) reported
@theparanoidass @XfinitySupport @Xfinity Right. I got 4 different messages from them AFTER the internet was back up. This company has been bad forever. I remember they were sued for overcharging everyone. That was back when they were comcast.
- Thong Delonge (@urbuddybrian) reported
@scream_it @ITYSL Glad xfinity didn’t cancel Corncob TV !!!
- Brittany Sagaro (@brittsagaro) reported
@Xfinity internet has been down for 24+ hours in the Bay Area. Can I get a note to excuse me from all my grad school assignments please?
- ℝ𝕒𝕡𝕙𝕚𝕖 (podcast coach) (@raphieknowspods) reported
@WeblyAlfred @downdetector Comcast/Xfinity, FB and IG had issues yesterday
- Noah Scarver (@DBkilla15) reported
How the hell am I supposed to pay my damn WiFi bill when your app has me stuck in the login loop? @Xfinity
- Papi Juancho (@TrapJulio) reported
Nothing like Xfinity having another outage in the middle of uploading my GOD DAMN EDITS 🙃🙃🙃
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